Archive for Customer Service
Importance of Customer Retention Strategy
What happens when you own your own business and your customers become frustrated and move on? You fail, of course. That is something that every business owner must think about, as well as those that work in freelance. In freelance, you have repeat customers that can make up the bulk of your business. If you [...]
Client Gifts That Are Exceptional
Many small businesses today realize the need of showing appreciation by providing client gifts. In the rush to produce quality work that meets with and exceeds client expectations, it’s still important to take the time to think of ways to show clients that their business is appreciated. There are lots of stock items that are [...]
Building Business Relationships That Last
There are many things that can make a business fail before it gets off the ground. Having the wrong type of product or service is an obvious reason for losses and ultimate failure. But there can be more to it. You could have the wrong hours, or be in a very bad location. This can [...]
